Faded, streaky or blank prints

Inkjet printers

1. Check ink levels from the printer's display or software.
2. Run the print-head cleaning tool from the printer's maintenance or tools menu. One or two cycles is usually enough — repeated cleaning uses a lot of ink.
3. Print a nozzle check or quality report page to see which colors are affected.
4. Run print-head alignment if lines look jagged or doubled.

Laser printers

1. Remove the toner cartridge and gently rock it side to side to redistribute toner, then reinstall it.
2. Print a cleaning page if your printer offers one.

Blank pages

• Make sure any protective tape was removed from new cartridges.
• Confirm the document isn't blank and that you're printing to the right printer.

Persistent streaks after cleaning may mean a cartridge or hardware issue — we can help you narrow it down.